/* TELUS CRC MAROC */@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600;700;800&display=swap');:root{--bg-deep:#0a1628;--bg-dark:#0f1f3d;--bg-mid:#152a4a;--bg-card:#1a335a;--accent:#4a90d9;--accent-light:#7bb3f0;--text-primary:#e8edf5;--text-secondary:#8aabc8;--text-muted:#5a7a9a;--border-subtle:rgba(74,144,217,0.12);--border-medium:rgba(74,144,217,0.2);--success:#34d399;--warning:#f59e0b;--danger:#ef4444;--online:#22c55e;--offline:#64748b;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--shadow-sm:0 2px 8px rgba(0,0,0,0.3);--shadow-md:0 4px 20px rgba(0,0,0,0.4);--shadow-lg:0 8px 40px rgba(0,0,0,0.5);--tr-fast:0.15s cubic-bezier(0.4,0,0.2,1);--tr-smooth:0.3s cubic-bezier(0.4,0,0.2,1);--tr-spring:0.4s cubic-bezier(0.34,1.56,0.64,1)}*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}html,body{height:100%;overflow:hidden}body{font-family:'Plus Jakarta Sans',sans-serif;background:var(--bg-deep);color:var(--text-primary);-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:rgba(74,144,217,0.25);border-radius:3px}
.login-wrapper{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(ellipse at 50% 0%,rgba(74,144,217,0.12)0%,transparent 70%),linear-gradient(180deg,var(--bg-deep)0%,var(--bg-dark)50%,#060f1e 100%);position:relative;overflow:hidden}
.login-card{position:relative;z-index:1;width:100%;max-width:420px;background:linear-gradient(145deg,rgba(26,51,90,0.9),rgba(15,31,61,0.95));border:1px solid var(--border-medium);border-radius:var(--radius-xl);padding:40px;box-shadow:var(--shadow-lg);backdrop-filter:blur(20px);animation:cardAppear 0.6s var(--tr-spring)}@keyframes cardAppear{from{opacity:0;transform:translateY(20px)scale(0.97)}to{opacity:1;transform:translateY(0)scale(1)}}.login-logo{text-align:center;margin-bottom:32px}.login-logo img{height:48px;margin-bottom:12px}.login-logo h1{font-size:1.4rem;font-weight:700}.login-logo p{font-size:0.85rem;color:var(--text-secondary)}
.input-group{margin-bottom:18px}.input-group label{display:block;font-size:0.78rem;font-weight:600;color:var(--text-secondary);margin-bottom:6px;text-transform:uppercase;letter-spacing:0.5px}.input-group input,.input-group select,.input-group textarea{width:100%;padding:12px 16px;background:rgba(10,22,40,0.6);border:1px solid var(--border-medium);border-radius:var(--radius-sm);color:var(--text-primary);font-family:inherit;font-size:0.9rem;transition:all var(--tr-fast);outline:none}.input-group input:focus,.input-group select:focus,.input-group textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.input-group select{appearance:none;cursor:pointer}.input-group select option{background:var(--bg-dark);color:var(--text-primary)}.input-group textarea{min-height:100px;resize:vertical}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 24px;border:none;border-radius:var(--radius-sm);font-family:inherit;font-size:0.9rem;font-weight:600;cursor:pointer;transition:all var(--tr-smooth);text-decoration:none;color:inherit}.btn-primary{background:linear-gradient(135deg,var(--accent),#3a7bc8);color:#fff;box-shadow:0 4px 15px rgba(74,144,217,0.3)}.btn-primary:hover{transform:translateY(-1px)}.btn-block{width:100%}.btn-sm{padding:8px 16px;font-size:0.8rem}.btn-outline{background:transparent;border:1px solid var(--border-medium);color:var(--text-secondary)}.btn-outline:hover{border-color:var(--accent);color:var(--text-primary);background:var(--accent-subtle)}.btn-danger{background:rgba(239,68,68,0.15);color:var(--danger);border:1px solid rgba(239,68,68,0.2)}.login-error{background:rgba(239,68,68,0.1);border:1px solid rgba(239,68,68,0.2);border-radius:var(--radius-sm);padding:10px 14px;color:var(--danger);font-size:0.85rem;margin-bottom:16px;display:none}
.app-container{display:flex;height:100vh;overflow:hidden}.sidebar{width:320px;min-width:320px;display:flex;flex-direction:column;background:linear-gradient(180deg,var(--bg-mid)0%,var(--bg-dark)100%);border-right:1px solid var(--border-subtle);z-index:10}.sidebar-header{padding:16px 20px;border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;gap:12px;background:linear-gradient(135deg,rgba(74,144,217,0.08),transparent)}.sidebar-logo{height:32px}.user-info{padding:14px 20px;display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--border-subtle);background:rgba(10,22,40,0.3)}.user-avatar{width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:0.8rem;font-weight:700;color:#fff;flex-shrink:0}.user-avatar img{width:100%;height:100%;object-fit:cover}.user-info-name{font-size:0.85rem;font-weight:600}.user-info-role{font-size:0.72rem;color:var(--text-secondary);text-transform:capitalize}.sidebar-actions{padding:12px 16px;display:flex;gap:8px;border-bottom:1px solid var(--border-subtle)}.sidebar-search{padding:10px 16px;border-bottom:1px solid var(--border-subtle);position:relative}.sidebar-search input{width:100%;padding:9px 14px 9px 36px;background:rgba(10,22,40,0.5);border:1px solid var(--border-medium);border-radius:var(--radius-sm);color:var(--text-primary);font-size:0.82rem;outline:none}.conversation-list{flex:1;overflow-y:auto;padding:8px}.conv-item{display:flex;align-items:center;gap:10px;padding:12px;border-radius:var(--radius-md);cursor:pointer;transition:all var(--tr-fast);margin-bottom:2px}.conv-item:hover{background:var(--bg-card)}.conv-item.active{background:var(--accent-subtle);border:1px solid var(--border-medium)}.conv-avatar{width:44px;height:44px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:0.8rem;font-weight:700;color:#fff;flex-shrink:0}.conv-avatar .status-dot{width:10px;height:10px;border-radius:50%;border:2px solid var(--bg-dark);position:absolute;bottom:-2px;right:-2px}.status-dot.online{background:var(--online)}.conv-info{flex:1;min-width:0}.conv-name{font-size:0.85rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-preview{font-size:0.75rem;color:var(--text-secondary);margin-top:2px}.conv-meta{text-align:right;flex-shrink:0}.conv-time{font-size:0.68rem;color:var(--text-muted)}.conv-badge{display:inline-block;min-width:20px;height:20px;line-height:20px;background:var(--accent);color:#fff;font-size:0.65rem;font-weight:700;border-radius:10px;text-align:center;padding:0 6px;margin-top:4px;animation:badgePop 0.3s var(--tr-spring)}@keyframes badgePop{from{transform:scale(0)}to{transform:scale(1)}}
.chat-area{flex:1;display:flex;flex-direction:column;background:var(--bg-deep)}.chat-header{padding:14px 24px;display:flex;align-items:center;gap:12px;background:linear-gradient(180deg,var(--bg-mid),var(--bg-dark));border-bottom:1px solid var(--border-subtle);z-index:5}.chat-partner-avatar{width:40px;height:40px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:0.85rem;font-weight:700;color:#fff}.chat-header-name{font-size:0.95rem;font-weight:600}.chat-header-status{font-size:0.75rem;color:var(--text-secondary)}.chat-header-status.online{color:var(--online)}.broadcast-badge{background:rgba(245,158,11,0.15);color:var(--warning);padding:4px 10px;border-radius:20px;font-size:0.7rem;font-weight:600}.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--text-muted);text-align:center;padding:40px}.chat-empty-icon{width:80px;height:80px;border-radius:50%;background:var(--accent-subtle);display:flex;align-items:center;justify-content:center;font-size:2rem;margin-bottom:20px}.messages-container{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:4px}.message-row{display:flex;gap:10px;max-width:70%;animation:msgSlideIn 0.3s var(--tr-spring)}@keyframes msgSlideIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.message-row.mine{margin-left:auto;flex-direction:row-reverse}.message-row.mine .msg-bubble{background:var(--accent);color:#fff;border-bottom-right-radius:4px}.msg-avatar{width:32px;height:32px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:0.7rem;font-weight:700;color:#fff;flex-shrink:0;align-self:flex-end}.msg-bubble{padding:10px 14px;border-radius:var(--radius-md);font-size:0.88rem;line-height:1.5;word-wrap:break-word;background:var(--bg-card);border-bottom-left-radius:4px}.msg-time{font-size:0.65rem;color:var(--text-muted);margin-top:4px;text-align:right}.message-row.mine .msg-time{color:rgba(255,255,255,0.6)}.msg-sender-name{font-size:0.7rem;font-weight:600;color:var(--accent-light);margin-bottom:3px}.msg-date-divider{text-align:center;padding:16px 0}.msg-date-divider span{background:rgba(74,144,217,0.08);padding:4px 14px;border-radius:20px;font-size:0.72rem;color:var(--text-muted)}.attachment-card{display:flex;align-items:center;gap:10px;background:rgba(0,0,0,0.15);border-radius:var(--radius-sm);padding:8px 12px;margin-top:8px;cursor:pointer;text-decoration:none;color:inherit}.attachment-icon{font-size:1.5rem;flex-shrink:0}.attachment-name{font-size:0.78rem;font-weight:500}.attachment-size{font-size:0.68rem;opacity:0.7}.chat-input-area{padding:14px 20px;background:var(--bg-mid);border-top:1px solid var(--border-subtle);display:flex;align-items:flex-end;gap:10px;z-index:5}.chat-input-area textarea{flex:1;padding:11px 16px;background:rgba(10,22,40,0.5);border:1px solid var(--border-medium);border-radius:var(--radius-md);color:var(--text-primary);font-family:inherit;font-size:0.88rem;resize:none;outline:none;min-height:44px;max-height:120px;line-height:1.4}.send-btn{width:44px;height:44px;border-radius:50%;border:none;background:linear-gradient(135deg,var(--accent),#3a7bc8);color:#fff;font-size:1.1rem;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 4px 12px rgba(74,144,217,0.3)}.send-btn:hover{transform:scale(1.05)}.attachment-preview-area{padding:8px 20px 0;display:flex;flex-wrap:wrap;gap:8px}.attachment-chip{display:flex;align-items:center;gap:6px;background:var(--bg-card);border:1px solid var(--border-medium);border-radius:var(--radius-sm);padding:6px 10px;font-size:0.75rem}@keyframes chipIn{from{opacity:0;transform:scale(0.8)}to{opacity:1;transform:scale(1)}}.attachment-chip .remove-chip{cursor:pointer;color:var(--text-muted);background:none;border:none}
.page-container{flex:1;display:flex;flex-direction:column;overflow:hidden}.page-header{padding:16px 24px;background:linear-gradient(180deg,var(--bg-mid),var(--bg-dark));border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;gap:16px}.page-header h2{font-size:1.2rem;font-weight:700;flex:1}.page-content{flex:1;overflow-y:auto;padding:20px 24px}.dir-filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:20px}.dir-search{flex:1;min-width:200px;position:relative}.dir-search input{width:100%;padding:10px 14px 10px 38px;background:rgba(10,22,40,0.5);border:1px solid var(--border-medium);border-radius:var(--radius-sm);color:var(--text-primary);font-size:0.85rem;outline:none}.dir-filter-select{padding:10px 14px;background:rgba(10,22,40,0.5);border:1px solid var(--border-medium);border-radius:var(--radius-sm);color:var(--text-primary);font-size:0.85rem;outline:none;cursor:pointer}.dir-filter-select option{background:var(--bg-dark);color:var(--text-primary)}.user-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.user-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:20px;display:flex;align-items:center;gap:14px;transition:all var(--tr-smooth);cursor:pointer;position:relative;overflow:hidden}.user-card:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:var(--shadow-md)}.user-card-avatar{width:52px;height:52px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:1rem;font-weight:700;color:#fff;flex-shrink:0;position:relative;z-index:1}.user-card-avatar img{width:100%;height:100%;object-fit:cover;border-radius:var(--radius-md)}.user-card-avatar .status-ind{width:12px;height:12px;border-radius:50%;border:2px solid var(--bg-card);position:absolute;bottom:-2px;right:-2px}.status-ind.online{background:var(--online)}.status-ind.offline{background:var(--offline)}.user-card-name{font-size:0.9rem;font-weight:600}.user-card-poste{font-size:0.75rem;color:var(--accent-light)}.user-card-equipe{font-size:0.7rem;color:var(--text-muted)}.user-card-contact{display:flex;gap:4px;margin-top:8px}.user-card-contact a{color:var(--text-muted);font-size:0.8rem;text-decoration:none}
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,0.7);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:100}@keyframes overlayIn{from{opacity:0}to{opacity:1}}.modal{background:var(--bg-mid);border:1px solid var(--border-medium);border-radius:var(--radius-xl);padding:28px;max-width:500px;width:90%;box-shadow:var(--shadow-lg);animation:modalIn 0.35s var(--tr-spring);max-height:80vh;overflow-y:auto}@keyframes modalIn{from{opacity:0;transform:translateY(20px)scale(0.95)}to{opacity:1;transform:translateY(0)scale(1)}}.modal h3{font-size:1.1rem;font-weight:700;margin-bottom:20px}.modal-footer{display:flex;gap:10px;justify-content:flex-end;margin-top:20px}
.admin-table{width:100%;border-collapse:collapse;background:var(--bg-card);border-radius:var(--radius-lg);overflow:hidden;border:1px solid var(--border-subtle)}.admin-table th{text-align:left;padding:12px 16px;background:var(--bg-mid);color:var(--text-secondary);font-size:0.72rem;text-transform:uppercase;letter-spacing:0.5px;font-weight:600}.admin-table td{padding:10px 16px;border-top:1px solid var(--border-subtle);font-size:0.85rem}.admin-table tbody tr:hover{background:rgba(74,144,217,0.04)}.role-badge{display:inline-block;padding:3px 10px;border-radius:20px;font-size:0.7rem;font-weight:600}.role-badge.admin{background:rgba(139,92,246,0.15);color:#a78bfa}.role-badge.superviseur{background:rgba(74,144,217,0.15);color:var(--accent-light)}.role-badge.agent{background:rgba(52,211,153,0.12);color:var(--success)}.status-indicator{display:flex;align-items:center;gap:6px;font-size:0.8rem}.status-dot-sm{width:8px;height:8px;border-radius:50%}.status-dot-sm.online{background:var(--online);box-shadow:0 0 6px rgba(34,197,94,0.5)}.status-dot-sm.offline{background:var(--offline)}
.toast{position:fixed;bottom:24px;right:24px;padding:12px 20px;border-radius:var(--radius-md);font-size:0.85rem;font-weight:500;z-index:200;animation:toastIn 0.4s var(--tr-spring);box-shadow:var(--shadow-md);display:none}@keyframes toastIn{from{opacity:0;transform:translateX(20px)}to{opacity:1;transform:translateX(0)}}.toast.success{background:rgba(52,211,153,0.9);color:#064e3b}.toast.error{background:rgba(239,68,68,0.9);color:#fff}.toast.info{background:rgba(74,144,217,0.9);color:#fff}
@media(max-width:768px){.sidebar{position:fixed;left:-100%;top:0;bottom:0;z-index:30}.sidebar.open{left:0}.chat-area{width:100%}.user-cards{grid-template-columns:1fr}.message-row{max-width:85%}}